Outreach to Individuals with Low Literacy Skills Webinar
August 14, 2014
There are challenges in effectively communicating with people who are eligible but not yet enrolled for Medicaid or the Children's Health Insurance Program (CHIP), and who may have literacy-related barriers to enrollment. This informational webinar highlights tips to conduct outreach and enrollment assistance to individuals with low literacy skills and draws from research and practical experience. Additionally, this webinar highlights one organization's strategies for also reaching people with both low literacy and limited English proficiency.